Returns & Exchanges

At Jungmaven, we want you to love your hemp essentials, which is why we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the journey back to our warehouse.

• 4.
  Receive Refund or Exchange

  After our team inspects the returned items, we will process your refund or ship out your new exchange items within 5-7 business days.